tk6y's Privacy Policy
Your personal information is completely secure with us. This policy describes how tk6y collects, uses, and stores your information.
Introduction & Scope
tk6y is a safe and reliable online gaming platform for players in Bangladesh. We place the highest priority on our users' privacy and are firmly committed to protecting your information.
This Privacy Policy ("Policy") describes how tk6y collects your personal information, the purposes for which that information is used, who it may be shared with, and the measures we take to protect your information. By using our website or services, you are considered to have agreed to the terms of this Policy.
This Policy applies together with our Terms and Conditions and Responsible Gaming policy. If you have any questions about this Policy, please contact our support team.
What Information We Collect
When you create an account on tk6y, use our services, or contact us, we may collect the types of information listed below.
1.1 Information You Provide Directly
Information you provide yourself during registration and account management includes:
- Full name and date of birth
- Email address and mobile number
- Residential address in Bangladesh
- National ID card or passport details for identity verification
- Financial transaction information (payment method details such as bKash, Nagad, Rocket, or Upay account numbers)
- Messages and requests you send when contacting support
1.2 Automatically Collected Information
When you use our platform, certain information is collected automatically through technical means:
- IP address and device type
- Browser version and operating system
- Login and logout times and session data
- Page visits, click patterns, and browsing behaviour
- Gaming activity and transaction history
- Information obtained from cookies and similar tracking technologies
1.3 Information Received from Third Parties
For identity verification processes or fraud prevention purposes, we may receive limited information from trusted third-party service providers.
How We Use Your Information
tk6y uses your information only for legitimate purposes and to the extent necessary. The main purposes for which we use your information are as follows:
- To create, manage, and complete verification of your account
- To process deposit and withdrawal transactions and ensure financial security
- To provide gaming services, bonus offers, and promotional benefits
- To respond to your queries through our 24/7 live chat and email support
- To prevent fraud, money laundering, and other illegal activities
- To ensure responsible gaming and identify potentially risky behaviour
- For analytical work to improve the platform's security and performance
- To comply with applicable laws and regulations
- To send marketing and promotional communications with your consent
Information Sharing and Disclosure
tk6y never sells your personal information. However, information may be shared with third parties in the limited circumstances below:
3.1 Service Providers
Trusted technology and payment processing organisations required to operate our platform (such as the relevant processors for bKash, Nagad, Rocket, and Upay) receive information on a limited basis. They may use the information only for the purpose of providing the service and are required to comply with our privacy standards.
3.2 Legal Obligations
If required by a court order, directive from a regulatory authority, or applicable law, tk6y may disclose the necessary information.
3.3 Fraud Prevention
Where necessary for fraud detection and prevention, anti-money laundering, and cybersecurity purposes, limited information may be shared with specialised third parties.
3.4 Business Transfers
If tk6y's business is merged, acquired, or transferred, user information may form part of that transaction. You will be notified in advance if such a change occurs.
Cookies & Tracking Technologies
tk6y uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.
4.1 Essential Cookies
These cookies are essential for the basic functioning of the platform. They keep your login session active, ensure security, and facilitate the transaction process. Without these cookies, tk6y will not work properly.
4.2 Analytical Cookies
We use analytical cookies to understand how our website is being used. This information helps us improve the platform's performance and user experience.
4.3 Cookie Controls
You can control or disable cookies from your browser settings. Please note, however, that disabling certain cookies may cause some platform features to not work correctly.
Data Security Measures
tk6y applies industry-standard technical and organisational measures to protect your personal information. The key components of our security framework are:
- SSL encryption — all data transfers between you and our servers are encrypted
- Data storage encryption — stored sensitive information is kept in encrypted form
- Access controls — only authorised staff have access to your information
- Regular security audits — our systems undergo regular security reviews
- Automatic detection of unusual logins and transactions
- Regular staff training on data protection
While we strive to ensure the highest level of protection, no digital system is 100% secure. However, if any suspicious activity is detected, we take immediate action and notify you where applicable.
Data Retention Period
We retain your information only for as long as necessary to fulfil the relevant purpose or to meet legal obligations.
- Active account information: retained for the entire duration that the account remains active
- Financial transaction records: retained for the long term after completion, in accordance with legal requirements
- Identity verification documents: may be retained after account closure in accordance with regulatory requirements
- Support messages and communications: retained for a reasonable period to ensure service quality
After the specified period, we securely delete your information or anonymise it in a way that you can no longer be identified.
Your Rights
As a tk6y user, you have the following rights regarding your own information:
- Access: You have the right to know what information we hold about you
- Correction: The right to request correction of inaccurate or incomplete information
- Deletion: The right to request deletion of your information in certain circumstances, though exceptions apply for legal obligations
- Objection to processing: The right to object to the use of your information for marketing purposes
- Portability: The right to request your information in a structured and readable format
- Withdrawal of consent: The right to withdraw consent at any time from data processing carried out on the basis of consent
To exercise these rights, please contact our support team. We are committed to responding to your request within a reasonable time.
Protection of Minors
tk6y is a platform operated exclusively for those aged 21 and above. We do not knowingly collect or process the information of any minor.
If we become aware that information about a minor has been collected, we will take immediate steps to delete that information and the relevant account will be closed. If you believe a minor is using our platform, please notify our support team.
Third-Party Services
Various established game developers provide gaming services on the tk6y platform, such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, and many others. These providers may have their own privacy policies.
In addition, third-party services such as bKash, Nagad, Rocket, and Upay are involved in payment processing. Their own terms and conditions and privacy policies apply. tk6y is not responsible for the data practices of third parties.
Policy Changes and Updates
tk6y may update this Privacy Policy from time to time. This Policy may change due to service improvements, adoption of new technologies, or changes in legal requirements.
For significant changes, we will send a notification to your registered email address or display a special notice on the platform. Continued use of the platform after an update will be considered acceptance of the revised Policy.
The "Last updated" date at the top of this page always indicates the date of the most recent change.
Contact Us
If you have any questions or concerns about this Privacy Policy, or any requests relating to your information, our support team is always here for you.
- Live Chat: Our 24/7 live chat support provides assistance in Bengali and English
- Email: [email protected]
- Hours: 24 hours a day, 7 days a week
Play Safe at tk6y
With SSL encryption and fair play guaranteed, tk6y keeps your experience secure. Join our platform today.
Log in to tk6y